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Enhance customer experience and optimize inventory management with autonomous retail robots
In retail, orientation, availability, and speed shape both customer experience and operational efficiency. shoppiOS connects robotics with your product and store data so customers quickly find what they need — while teams spend less time on routine questions and manual inventory work.
A customer asks for a product via voice or touch (e.g., 'banana').
shoppiOS looks up the item in the product database and maps it to a category and location.
The robot navigates to the relevant area (e.g., fruit & vegetables) and guides the customer there.
Depending on the setup, the robot can display additional information (e.g., variants, hints, availability) and completes the route.
Requests, routes, and usage signals can be used for optimization, content, and reporting.
Your robot navigates independently through your store, avoiding obstacles and adapting to changing layouts in real-time.
You gain real-time visibility into stock levels, shelf gaps, and misplaced items—automating tedious inventory tasks.
Your customers receive personalized assistance, product information, and store navigation through intuitive robot interfaces.
You access detailed insights on customer behavior, product placement effectiveness, and operational efficiency.
Your existing POS, inventory management, and CRM systems connect seamlessly with the retail robot platform.
You manage robots across multiple store locations from a single centralized dashboard.
Designed for operating retail assistant robots; extensions are possible via interfaces.
Works with typical retail setups; maps and POIs can be maintained and updated.
shoppiOS ties product information to wayfinding and supports integration into your stack.
shoppiOS is typically designed for cloud operation to manage content, configurations, and updates centrally across sites. Operations and privacy measures are aligned with your requirements.
shoppiOS supports secure retail operations. Security and privacy controls depend on the data types and configuration in your setup.
shoppiOS leverages Athegus' Axiona technology as the foundation for robot orchestration and integration logic.
It connects robotics operations with product data — designed around real interactions and store processes.
Success can be measured through concrete operational signals (e.g., usage, requests, routes, conversion-proximate interactions) and improved iteratively.
Ecosystem coverage, partner capability, and product-data navigation — clearly documented.
Multiple robot models and elevator controllers are integrated and reproducibly deployable across projects.
View compatibilityshoppiOS is developed as a joint venture with Smartricity — Athegus provides robotics logic, Smartricity adds data and retail expertise.
Learn moreCustomer queries are matched against the product database, location and category are determined, and the robot guides directly to the target area.
Learn moreWhich questions should the robot answer, which areas should it cover, and what targets matter?
Product data, categories, and POIs are aligned and mapped to the store layout.
Systems, content, roles, and policies are configured; monitoring is enabled.
Test interactions, improve content, and tune routing and guidance.
Scale to more areas/sites, establish reporting, and continuously optimize.
We'll show how product data, voice/touch interaction, and wayfinding work together in a single solution.
shoppiOS is built in partnership with Smartricity: Athegus provides the robotics and integration layer, while Smartricity contributes retail data and domain expertise. Together, we translate product information into precise wayfinding and scalable operations.